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GraceSoft Hospitality CRM vs Newhotel CRM

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FactGraceSoft Hospitality CRMNewhotel CRM
Company legal nameThe Android app directory identifies the developer as Grace Software Inc; the official site uses the GraceSoft brand.The maker identifies itself as Newhotel Software, a Software Newhotel S.A. company.
Founded1999Newhotel was founded in 1984.
HeadquartersRichmond, Texas, United StatesThe company is headquartered in Lisbon, Portugal.
IntegrationsGraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules.The marketplace lists connections for accounting, channel managers, booking engines, CRM, payments, PBX, locks, housekeeping, SMS and more than 300 partners.
LoyaltyThe CRM supports loyalty memberships, points, reward redemption, discounts, promotional benefits, and membership tiers.The CRM supports segmented loyalty programs with transaction history and stay information.
PurposeGraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities.Newhotel Cloud CRM is designed for hospitality and uses guest consumption data and profiles to support personalized campaigns.

GraceSoft Hospitality CRM plans

  • LiteFree
  • AdvancedPriced on request
  • BasicPriced on request
  • GraceSoft CRMPriced on request
  • PlatinumPriced on request
  • PremiumPriced on request

Newhotel CRM plans

  • Newhotel Cloud CRMPriced on request
  • Newhotel CRMPriced on request

Pick GraceSoft Hospitality CRM if…

GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.

Pick Newhotel CRM if…

It suits hospitality organizations that need guest profiles, reservation data, loyalty activity, marketing, and sales information together. Hotels, resorts, hotel groups, and inns are specifically identified.

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