GraceSoft Hospitality CRM
7.9#1 in hospitality crm softwareFree planFree planAndroidiOSWeb
Visit| Fact | GraceSoft Hospitality CRM | Inntopia Marketing Cloud |
|---|---|---|
| Founded | 1999 | 2001 |
| Headquarters | Richmond, Texas, United States | Stowe, Vermont, United States |
| Integrations | GraceSoft's pricing page names Expedia, Booking.com, Airbnb, Vrbo, Google Analytics, PriceLabs, QuickBooks, and WhatsApp among its integrations or add-on modules. | The vendor lists integrations including OpenTable, Active Networks, Springer-Miller, Oracle, ResortSuite, IQware, Agilysys, Maestro, Siriusware, Acoustic, and Catalate. |
| Multi-property | The CRM maintains unified guest profiles and interaction visibility across multiple properties. | It provides property-level profiles and aggregated roll-up views for leadership. |
| Purpose | GraceSoft Hospitality CRM centralizes guest profiles, loyalty programs, marketing campaigns, guest communications, feedback collection, and engagement activities. | Inntopia Marketing Cloud is a CRM and customer data platform built for resorts that merges guest data into marketing-ready profiles. |
GraceSoft Hospitality CRM suits hotels, resorts, vacation rentals, inns, and other listed accommodation businesses, including multi-property groups. It is especially relevant to teams managing guest engagement, loyalty, and marketing alongside reservations.
It suits hotels and resorts that need merged guest data, multi-channel campaigns and property or portfolio views. Silver is described for one-system hotels, while Gold and Enterprise address more complex or multi-property operations.