GoTo Contact Center vs Mitel OpenScape Business
| GoTo Contact Center | Mitel OpenScape Business | |
|---|---|---|
| Platforms | Android, iOS, macOS, Web, Windows | Android, iOS, macOS, Web, Windows |
| Free plan | No | |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | |
| Call routing | custom | |
| Voicemail transcription | Yes | |
| Desktop and mobile apps | Yes | |
| Inbound calling | Yes | |
| Outbound dialer | Yes | |
| IVR builder | Yes | |
| Digital channel scope | omnichannel | |
| Business calling | Yes | |
| Team messaging | Yes | |
| Video meetings | No | |
| Call recording | Yes |
Listed together in Best Unified Communications Software