GoTo Connect
7.5#47 in business phone systemsAndroidiOSWebmacOS
VisitGoTo Connect vs VitalPBX
What both publish
| Fact | GoTo Connect | VitalPBX |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Integrations | GoTo Connect lists integrations with ServiceNow and Zendesk, and its integration marketplace features Kommo CRM and Pipedrive. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | GoTo Connect is an AI-powered cloud communications and unified communications platform for small, midsized, and distributed businesses. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | GoTo's GoTo Connect technical and organizational measures describe TLS 1.2 or higher for data in transit and AES 256-bit encryption for customer content at rest. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
GoTo Connect plans
- Phone SystemPriced on request
- Customer Experience (CX)Priced on request
- CX CompletePriced on request
- Contact CenterPriced on request
- Phone System + AI ReceptionistPriced on request
VitalPBX plans
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
Pick GoTo Connect if…
GoTo Connect suits businesses looking to combine phone service with meetings and messaging. Its broader CX and Contact Center offerings are aimed at organizations that also need customer messaging channels or agent and supervisor tools.
Pick VitalPBX if…
You want what its maker publishes above — check its page for the details.