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Go Help Desk vs Zammad

Zammad

8.0#2 in customer service - enterprise softwareFrom €9 a month
WebAPILinuxmacOS
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What both publish

FactGo Help DeskZammad
IntegrationsThe product supports SAML identity providers including Okta, Azure AD, and Google Workspace, plus SMTP email notifications and outbound webhooks.Zammad provides a REST API and lists integrations including LDAP, Sipgate, Placetel, Checkmk, Monit, and Nagios.
PurposeGo Help Desk is an open-source ticket management system for support teams to submit, track, triage, respond to, and resolve requests on their own infrastructure.Zammad is a central support platform for customer service, IT support, and internal operations.

Go Help Desk plans

No prices published.

Zammad plans

  • Starter v2€9 a month
  • Professional v2€18 a month
  • Plus v2€27 a month
  • Business€2,999 a year
  • Enterprise€5,999 a year
  • Corporation€9,999 a year

Pick Go Help Desk if…

You want what its maker publishes above — check its page for the details.

Pick Zammad if…

You want what its maker publishes above — check its page for the details.

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