GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs Serviceaide Intelligent Service Management
Serviceaide Intelligent Service Management
5.9#40 in it sla management softwareFrom $1,800 a monthWebSelf-hosted
VisitWhat both publish
| Fact | GLPI | Serviceaide Intelligent Service Management |
|---|---|---|
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | ISM is an enterprise-class, multi-function service management suite for IT and business service desks. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
Serviceaide Intelligent Service Management plans
- ITSM - ESMPriced on request
- Knowledge Management$1,800 a month
- Change Management$2,800 a month
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick Serviceaide Intelligent Service Management if…
ISM suits enterprise service desks across IT and business functions. Its multi-tenancy may also be relevant to MSP, BPO, and ITO providers.