
GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
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| Fact | GLPI | OMNITRACKER IT Service Management Center |
|---|---|---|
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Interfaces support integrations including Microsoft Exchange Server, SharePoint Server, baramundi Management Suite, REST and SOAP web services, telephony, email, inventory, and geoinformation systems. |
| Purpose | GLPI is an IT management platform with helpdesk, asset inventory, and service management features. | The ITSM Center supports IT service processes across the service desk and IT operations. |
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
OMNITRACKER IT Service Management Center suits IT teams that need root-cause analysis, known-error records, and tracking for workarounds and permanent fixes.