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GLPI vs OMNITRACKER IT Service Management Center

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GLPI

9.1#1 in it asset management softwareFrom €19 a month
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What both publish

FactGLPIOMNITRACKER IT Service Management Center
IntegrationsOfficial integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks.Interfaces support integrations including Microsoft Exchange Server, SharePoint Server, baramundi Management Suite, REST and SOAP web services, telephony, email, inventory, and geoinformation systems.
PurposeGLPI is an IT management platform with helpdesk, asset inventory, and service management features.The ITSM Center supports IT service processes across the service desk and IT operations.

GLPI plans

  • Public Cloud€19 a month
  • Private Cloud€21 a month
  • Custom—
  • GLPI Network Basic€100 a month
  • Self-hosted Basic€100 a month
  • Self-hosted Standard€300 a month

OMNITRACKER IT Service Management Center plans

  • OMNITRACKER ITSM CenterPriced on request

Pick GLPI if…

GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.

Pick OMNITRACKER IT Service Management Center if…

OMNITRACKER IT Service Management Center suits IT teams that need root-cause analysis, known-error records, and tracking for workarounds and permanent fixes.

Charts they share