GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs Mint Service Desk
Mint Service Desk
6.4#23 in it problem management softwareFrom $5 a monthWebAPILinuxSelf-hosted
VisitWhat both publish
| Fact | GLPI | Mint Service Desk |
|---|---|---|
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | The pricing page lists REST API access, and the product documentation describes API clients with asset and ticket scopes. |
| Cloud security | The cloud security policy says its OVHCloud firewall allows HTTPS only and blocks other protocols before they reach instances. | Mint says its Cloud service uses encryption, regular backups, DDoS protection, firewalls, and private IP addresses, and assigns European customers to European data centers. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Mint lists email integration, LDAP, OpenID with Azure Active Directory, and integrations with baramundi and Lansweeper. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
Mint Service Desk plans
- Cloud Lite$5 a month
- Cloud Pro$5 a month
- MintSD EnterprisePriced on request
- MintSD LitePriced on request
- MintSD ProPriced on request
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick Mint Service Desk if…
You want what its maker publishes above — check its page for the details.