GLPI
9.1#1 in it asset management softwareFrom €19 a monthAndroidiOSWebAPI
VisitGLPI vs HaloITSM
What both publish
| Fact | GLPI | HaloITSM |
|---|---|---|
| API | GLPI provides a legacy REST API, a newer high-level API with OAuth2 grants, Swagger documentation and a GraphQL wrapper. | Halo’s product pages describe API integration, and its security page includes SaaS applications and APIs in the platform scope. |
| Integrations | Official integrations include Azure/Entra ID, Google SSO, GLPI Inventory and webhooks. | Halo advertises more than 250 native integrations and says integrations are included in its per-agent price. |
GLPI plans
- Public Cloud€19 a month
- Private Cloud€21 a month
- Custom—
- GLPI Network Basic€100 a month
- Self-hosted Basic€100 a month
- Self-hosted Standard€300 a month
HaloITSM plans
- Halo Enterprise Package—
- Standard Halo licencePriced on request
Pick GLPI if…
GLPI suits organizations that need ticket handling, IT asset records, and service workflows. Cloud and on-premise options address different deployment needs, including teams with specific security or customization requirements and IT staff.
Pick HaloITSM if…
HaloITSM suits organizations managing service requests across IT and other departments. Its workflows, self-service portal and asset management may be useful to teams coordinating support across departments.