Glanceable
5.9#23 in customer experience management softwareFrom €19,000 a yearWebAPI
VisitGlanceable vs Pisano
What both publish
| Fact | Glanceable | Pisano |
|---|---|---|
| AI assistant | GIO lets users query Voice of the Customer data in natural language and generate reports, dashboards, and comparisons. | Leo is a generative-AI XM assistant for analyzing feedback, generating insights and supporting decisions. |
| API | The platform provides a documented REST API for enriching Glanceable with internal data and sending insights to other systems. | Pisano publishes API documentation at api.pisano.co and provides link-sharing endpoints for generating personalized feedback links. |
| Deployment | The company reports an average deployment time of less than one month, with setup and onboarding included in all plans. | Pisano says its packages support getting started either on-premise or in the cloud. |
| Integrations | Named integrations include Slack, Microsoft Teams, Jira, Zendesk, Salesforce, HubSpot, Google Reviews, and Trustpilot. | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. |
| Product | Glanceable centralizes customer feedback, identifies pain points affecting KPIs, and distributes action plans to teams. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Security | The maker states that it has AICPA SOC 2 Type II and SOC 3 certifications and native GDPR compliance. | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. |
| Support | The maker says its team responds to contact inquiries within 48 business hours, and its plans include a dedicated Customer Success Manager. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
Glanceable plans
- Essential€19,000 a year
- Business€38,400 a year
- EnterprisePriced on request
Pisano plans
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
Pick Glanceable if…
Glanceable is aimed at enterprise teams, including retail, e-commerce, automotive, banking and insurance, telecom, and hospitality organizations. It suits teams that need omnichannel feedback analysis, alerts, and coordinated action plans.
Pick Pisano if…
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.