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Giva ChangeManager vs Serviceaide ITSM

What both publish

FactGiva ChangeManagerServiceaide ITSM
APIGiva advertises a REST API for connecting external databases and data sources.ChangeGear provides a RESTful API for custom integrations.
HeadquartersUnited StatesSanta Clara, California, United States
IntegrationsOfficial integration options include LDAP/Active Directory synchronization, SAML single sign-on for Azure/ADFS, Google Apps and Okta, REST API connectivity, and Excel batch import.Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP.
PurposeGiva ChangeManager is a standalone, ITIL-aligned system for logging, vetting, approving, and tracking Requests for Change (RFCs).ChangeGear provides change management and IT service management, with cloud and on-premises deployment options.

Giva ChangeManager plans

  • Professional$76 a month
  • Enterprise$98 a month

Serviceaide ITSM plans

  • Change Management$2,800 a month
  • ITSM - ESMPriced on request

Pick Giva ChangeManager if…

ChangeManager suits organizations in healthcare, financial services, legal, higher education, and government that need formal change control and audit trails. It can serve teams seeking a standalone system or a module in Giva's Help Desk and ITSM products.

Pick Serviceaide ITSM if…

ChangeGear may suit organizations managing formal change processes alongside incidents, problems, and service requests. The maker highlights energy and utilities, financial services, healthcare, government, manufacturing, and education.

Charts they share