GitBook
8.4#7 in knowledge base softwareFrom $65 a monthFree planWebAPI
VisitGitBook vs Knowmax
What both publish
| Fact | GitBook | Knowmax |
|---|---|---|
| Headquarters | Covina, California, USA | Gurugram, India |
| Integrations | Built-in integrations include GitHub, GitLab, Slack, Intercom, analytics services, authentication providers, feature-flag tools, and support tools. | The integrations page lists SAP, Salesforce, Genesys, Zendesk, Freshdesk, Talkdesk, Exotel, and a Chrome extension. |
| Product | GitBook is a collaborative, AI-native documentation platform for creating, reviewing, and publishing branded documentation websites. | Knowmax describes itself as an AI guided knowledge management platform for CX teams. |
| Security | GitBook's Trust Center lists SOC 2 Type II and ISO 27001:2022 compliance. | Knowmax’s security page describes GDPR alignment, SOC 2 Type II certification, and ISO 27001. |
| Support | GitBook provides product support through [email protected] and offers sales contact and demos. | Knowmax lists [email protected] for support inquiries. |
GitBook plans
- FreeFree
- Premium$65 a month
- Ultimate$249 a month
- EnterprisePriced on request
Knowmax plans
- EnterprisePriced on request
Pick GitBook if…
GitBook suits teams that need to write and publish product documentation, especially those using Git-based review workflows or needing different access levels for readers. Its individual Free plan is limited to one user.
Pick Knowmax if…
Knowmax suits enterprise CX teams distributing guided self-service across multiple channels. It fits organizations needing role-based access, real-time content sync, and integrations with customer-service systems.