
GetWFM
6.9#2 in call center workforce management softwareFree planFree planWebAPI
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GetWFM is aimed at contact centers managing staffing, schedules, attendance, and adherence. Its listed audiences range from team leaders and workforce managers to operations managers and directors.
It suits organisations managing voice-based agent operations that need forecasting, scheduling, adherence tracking, and API access. Buyers should be prepared for an add-on license and quote-based pricing.