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Genuity Telecom Expense Management vs Zendesk Employee Service

Genuity Telecom Expense Management

Genuity

6.2 #90 in IT Asset Management Software

About Genuity Telecom Expense Management

Zendesk Employee Service

6.2 #33 in IT Help Desk Software

About Zendesk Employee Service
Genuity Telecom Expense ManagementZendesk Employee Service
Free planNo
Free trialYes
Paid from$39.99/mo$29/mo
PlatformsWebAndroid, api, iOS, Web
Free planYesNo
SLA managementYesYes
Knowledge baseYes
Employee portalYes
Asset managementYesYes
Single sign-onYes
Mobile appsYes
Paid from$39.99/mo
AI ticket triageYes
AI knowledge answersYes
Employee service portalYes
Workflow approvalsYes
IT asset managementYes
Request channelsemail, help center, web and mobile messaging, social messaging, voice, text, live chat, web widget, mobile SDK, API

Listed together in Best IT Help Desk Software