GatherMonk
7.2#1 in client onboarding softwareFrom $29 a monthWebExtension
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| Fact | GatherMonk | StepBeam |
|---|---|---|
| Integrations | Official terms identify Stripe, Microsoft Azure Communication Services and Amazon Web Services as integrated third-party services; other business-tool integrations may be subscriber initiated. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | GatherMonk retains intellectual-property rights in the platform, software, source code, trademarks and documentation, indicating proprietary software. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Security | The DPA specifies TLS 1.2 or higher in transit, AES-256 encryption at rest, role-based access controls, OTP authentication and OWASP-oriented vulnerability management. | The privacy policy lists TLS encryption in transit, access controls, regular security reviews and secure development practices. |
| Self-hosting | The service is delivered through app.gathermonk.com and its terms describe GatherMonk-hosted infrastructure, with no self-hosting option stated. | The reviewed official pages describe a hosted SaaS dashboard and embeddable SDK, with no self-hosting option stated. |
| Support | The pricing page says every plan includes email and live chat support with a real person. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
GatherMonk suits professional service teams that collect information, files, or signatures from clients and partners. It may be useful when branded portals, reminders, review steps, and document requests are part of that work.
StepBeam suits product managers, designers, and customer-success teams creating and iterating on in-app guides without engineering hand-offs. It is aimed at teams that need onboarding flows, targeted guidance, or adoption analytics.