GainTrace vs Retain
| GainTrace | Retain | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | $6.83/mo | $79/mo |
| Open source | No | No |
| Platforms | api, Web | api, Web |
| Free plan | Yes | No |
| Paid from | 82 /mo | 79 /mo |
| Product usage data | Yes | Yes |
| Support data | Yes | — |
| Outcome data | Yes | Yes |
| Custom scoring models | Yes | Yes |
| Automated score updates | Yes | Yes |
| Health score segments | Yes | Yes |
| Risk alerts | Yes | Yes |
Both are listed in Best Customer Health Score Software. On Everything Xiaomi, GainTrace scores higher on our published basis.