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GainTrace vs Hook

GainTrace logo

GainTrace

7.5#1 in customer health score softwareFrom $82 a month
Free planWebAPISelf-hosted
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Hook logo

Hook

5.8#17 in customer success analytics software
WebAPI
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What both publish

FactGainTraceHook
HeadquartersAhmedabad, IndiaLondon, United Kingdom
IntegrationsListed connectors include Salesforce, HubSpot, Stripe, Slack, Intercom, Zendesk, Gong, Segment, Mixpanel, Amplitude, PostHog, Heap, Attio, Pipedrive, Close, Freshdesk, Google Analytics, Chargebee, Calendly, Cal.com, Fireflies, Zoom, BigQuery and Snowflake.Hook lists integrations including Salesforce, HubSpot, Salesloft, Outreach, Slack, Intercom, Zendesk, Jira Service Management, Zoom, Gong, Snowflake, BigQuery, Redshift, PostgreSQL, Google, Microsoft and Okta.

GainTrace plans

  • FreeFree
  • GainTrace$82 a month
  • Enterprise$1,500 a month

Hook plans

No prices published.

Pick GainTrace if…

It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.

Pick Hook if…

Hook is aimed at revenue teams, including CROs, Heads of Customer Success and CSMs. It suits teams looking to use customer and product signals to prioritize accounts and coordinate follow-up.

Charts they share