Gainsight Customer Communities
6.9#2 in customer health score softwareFrom $1,000 a yearWebAPI
VisitGainsight Customer Communities vs UserMotion
UserMotion
6.7#4 in customer health score softwareFrom $199 a monthFree planWebAPI
VisitWhat both publish
| Fact | Gainsight Customer Communities | UserMotion |
|---|---|---|
| API | Gainsight publishes a Customer Communities API reference and supports REST-based data exchange with other systems. | The pricing comparison lists REST API access for Starter and Scale. |
| Headquarters | San Francisco, California, USA | 2035 Sunset Lake Road Suite B-2, 19702, Delaware, USA |
| Integrations | Native connections include Gainsight Customer Success, Skilljar, Product Experience, Salesforce, Zendesk, Jira, and other marketplace integrations. | The integrations page describes connections for HubSpot, Intercom, Stripe, Close, Outreach, Slack, and a JavaScript SDK for tracking website activity. |
Gainsight Customer Communities plans
- Customer Communities listing$1,000 a year
- BusinessPriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
UserMotion plans
- FreeFree
- Starter$199 a month
- ScalePriced on request
Pick Gainsight Customer Communities if…
It suits companies building customer communities for shared learning, support, feedback, and customer engagement.
Pick UserMotion if…
The free plan is positioned for small teams and startups, while Starter is aimed at growing teams and Scale at larger organizations. It suits B2B SaaS teams seeking to prioritize leads and monitor customer health, signals, and churn risks.