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Front vs Znuny

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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Znuny logo

Znuny

8.1#15 in help desk softwareFrom $4,499 a year
Free planWebAPILinuxSelf-hosted
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What both publish

FactFrontZnuny
API accessYesYes
Customer portalYesYes
Founded20132013
Free planNoYes
Help centerYesYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The product supports integrations with CRM systems, catalogues, databases, and external systems through add-ons and web services.
Shared inboxYesYes

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Znuny plans

  • Znuny (open-source software)Free
  • Silver Hosting$799 a month
  • Gold Hosting$1,419 a month
  • Platinum Hosting$3,169 a month
  • Silver Support$4,499 a year
  • Gold Support$9,999 a year

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Znuny if…

Znuny suits service and IT teams that need configurable ticket workflows, self-service, and multiple deployment options. Organizations wanting hosting or defined support arrangements can also consider its paid services.

Charts they share