
Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
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| Fact | Front | Znuny |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Founded | 2013 | 2013 |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | The product supports integrations with CRM systems, catalogues, databases, and external systems through add-ons and web services. |
| Shared inbox | Yes | Yes |
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Znuny suits service and IT teams that need configurable ticket workflows, self-service, and multiple deployment options. Organizations wanting hosting or defined support arrangements can also consider its paid services.