
Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
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| Fact | Front | Teamwork Desk |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Yes |
| Founded | 2013 | 2007 |
| Free plan | No | No |
| Help center | Yes | Yes |
| Included agent seats | 10 | 10 |
| Paid from | 25 | 9.5 |
| Shared inbox | Yes | Yes |
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Teamwork Desk suits support teams wanting shared inbox and ticket tools with options from 10 agents to unlimited agents. Organizations needing HIPAA verification can consider its Enterprise plan.