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Front vs Supportbench

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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What both publish

FactFrontSupportbench
API accessYesYes
Customer portalYesYes
Free planNoNo
Help centerYesYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The maker lists connections for Salesforce, HubSpot, Microsoft Dynamics 365, Jira, Azure DevOps, Linear, Slack, Microsoft Teams, RingCentral, Intercom, REST APIs, webhooks, and Zapier.
Shared inboxYesYes

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Supportbench plans

  • Professional (annual)$32 a month
  • Professional (monthly)$40 a month
  • Enterprise (annual)$100 a month
  • Enterprise (monthly)$125 a month
  • Professional$32 a month
  • Enterprise$100 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Supportbench if…

You want what its maker publishes above — check its page for the details.

Charts they share