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Front vs SmartDesk

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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What both publish

FactFrontSmartDesk
API accessYesYes
Customer portalYesYes
Founded2013SmartDesk says it was established in 2024.
Free planNoNo
Help centerYesYes
Included agent seats105
Rating on G24.6 out of 5 from 2,518 reviews0 out of 5 from 0 reviews; G2's claimed SmartDesk profile says it has not been reviewed yet.
Shared inboxYesYes

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

SmartDesk plans

  • Starter$399 a month
  • Pro$899 a month
  • Enterprise$1,999 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick SmartDesk if…

You want what its maker publishes above — check its page for the details.

Charts they share