
Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
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| Fact | Front | Sharebox |
|---|---|---|
| Analytics | Front reports on response time, resolution speed, workload, CSAT and team performance. | Sharebox uses Amplitude analytics and may sample session replays; workspaces can contact the maker to opt out of replay. |
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Sharebox suits Google Workspace teams coordinating messages sent to shared addresses. It may fit teams that want shared ownership and status tracking inside Gmail.