Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs Serif
What both publish
| Fact | Front | Serif |
|---|---|---|
| Public API | Front provides a Core REST API covering entities from contacts to comments, with OAuth 2.0 and API-token authentication. | No public API, SDK or developer documentation is presented in Serif's site navigation or help center; official pages only describe customer Gmail and Microsoft connections. |
| Rating on G2 | 4.6 out of 5 from 2,518 reviews | 5.0 out of 5 from 1 review |
| Rating on Trustpilot | 1.8 out of 5 from 297 reviews | 3.8 out of 5 from 2 reviews |
| Shared inbox | Yes | Its AI employee operates in addresses such as info@, support@ and billing@, handling routine conversations for teams. |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Serif plans
- Lite$30 a month
- Standard$50 a month
- Pro$200 a month
- Team$50 a month
- EnterprisePriced on request
- FreeFree
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick Serif if…
Serif is aimed at small businesses and operations teams that want routine shared-inbox and document tasks automated. Its escalation and approval options may suit teams that want to review replies before allowing more independent handling.