Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs ProProfs Help Desk
ProProfs Help Desk
6.9#45 in help desk softwareFrom $29.99 a monthFree planAPI
VisitWhat both publish
| Fact | Front | ProProfs Help Desk |
|---|---|---|
| API access | Yes | Yes |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Included agent seats | 10 | 1 |
| Paid from | 25 | 23.88 |
| Shared inbox | Yes | Yes |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
ProProfs Help Desk plans
- Free PlanFree
- Essentials$29.99 a month
- Business$29.99 a month
- Business Complete Elite$179.97 a month
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick ProProfs Help Desk if…
It suits support teams that want a shared inbox, automated ticket handling, and a customer portal. The free plan is listed for a single agent, while paid plans offer different seat and ticket allowances.