Front
8.6#3 in email clientsFrom $25 a monthAndroidiOSWebAPI
VisitFront vs Open Helpdesk
Open Helpdesk
7.1#39 in help desk softwareFrom $15 a monthFree planWebAPISelf-hosted
VisitWhat both publish
| Fact | Front | Open Helpdesk |
|---|---|---|
| API access | Yes | Yes |
| Customer portal | Yes | Customers can submit tickets through a public form and track progress with a magic link. |
| Free plan | No | Yes |
| Help center | Yes | Yes |
| Included agent seats | 10 | 5 |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | The page lists Google and Microsoft sign-in, IMAP email-to-ticket, and a REST API for external system integrations. |
Front plans
- Starter$25 a month
- Professional$65 a month
- Enterprise$105 a month
Open Helpdesk plans
- FreeFree
- Starter$15 a month
- Business$39 a month
- EnterprisePriced on request
Pick Front if…
Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.
Pick Open Helpdesk if…
You want what its maker publishes above — check its page for the details.