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Front vs Keeping

Front logo

Front

8.6#3 in email clientsFrom $25 a month
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Keeping logo

Keeping

6.8#14 in shared inbox softwareFrom $14 a month
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What both publish

FactFrontKeeping
AnalyticsFront reports on response time, resolution speed, workload, CSAT and team performance.Reporting includes agent performance and mailbox response metrics, with advanced reports and CSV export on Advanced and HIPAA.
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The maker lists Shopify, WooCommerce, Salesforce, Slack, Zapier, HubSpot, Asana, ClickUp, Jira, Shortcut, Linear, and monday.com integrations.

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Keeping plans

  • Essentials$14 a month
  • Advanced$24 a month
  • HIPAA$49 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Keeping if…

Keeping suits teams that manage customer support, HR, or IT email through Gmail or Google Workspace. Essentials is positioned for small teams, while Advanced is intended for higher volumes.

Charts they share