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Freshdesk Omni (formerly Freshworks Customer Service Suite) vs Webex App

Webex App

7.8#2 in ai customer service agentsFree plan
Free planAndroidiOSWebmacOS
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What both publish

FactFreshdesk Omni (formerly Freshworks Customer Service Suite)Webex App
Founded20101984
HeadquartersSan Mateo, California, United StatesSan Jose, California, United States

Freshdesk Omni (formerly Freshworks Customer Service Suite) plans

  • Freshdesk Omni Growth$29 a month
  • Freddy AI Agent session pack$49 a month

Webex App plans

  • Webex FreeFree
  • Webex MeetPriced on request
  • Webex Meet—
  • Webex Suite—
  • Webex SuitePriced on request
  • Webex EnterprisePriced on request

Pick Freshdesk Omni (formerly Freshworks Customer Service Suite) if…

You want what its maker publishes above — check its page for the details.

Pick Webex App if…

Teams that want meetings and messaging on multiple device types; Groups beginning with no-cost meetings for up to 100 attendees; Organizations seeking higher limits on a paid plan

Charts they share