FreeScout vs SherpaDesk

FreeScout

8.0 #10 in Help desk software

About FreeScout

SherpaDesk

6.6 #56 in Help desk software

About SherpaDesk
FreeScoutSherpaDesk
Free planYesYes
Free trialNoNo
Paid fromFree$45/mo
Open sourceNoNo
Platformsapiapi
Free planYesYes
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$40/user/mo
Included agent seats—1

Both are listed in Best Help Desk Software. On Everything Xiaomi, FreeScout scores higher on our published basis.