
Frappe CRM
9.2#3 in crm softwareFrom $5 a monthFree planAndroidiOSWebAPI
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| Fact | Frappe CRM | Zoho CRM |
|---|---|---|
| Customization | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Email sync | Yes | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Zoho CRM offers a flexible free trial. |
| Headquarters | Mumbai, Maharashtra, India | Chennai, India |
| Integrations | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Purpose | Frappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
Frappe CRM suits small or mid-sized sales teams and businesses moving beyond spreadsheets. Teams needing complex CRM functions or deep out-of-the-box integrations may find it lightweight.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.