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Frappe CRM vs SugarCRM

Frappe CRM logo

Frappe CRM

9.2#3 in crm softwareFrom $5 a month
Free planAndroidiOSWebAPI
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What both publish

FactFrappe CRMSugarCRM
CustomizationFrappe Framework supports custom fields, tables, statuses, views and Python automation scripts.Sugar says its platform offers no-code configuration capabilities for features, workflows, and integrations.
Email syncYesYes
Free planYesNo
HeadquartersMumbai, Maharashtra, IndiaSilicon Valley, United States
IntegrationsOfficially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations.The integrations page names Dropbox, DocuSign, Office, SharePoint, ZoomInfo, and ERP systems including Epicor, NetSuite, Sage, and SYSPRO.
PurposeFrappe CRM helps sales teams manage leads, deals, communications, views, reports, and follow-ups.Sugar describes its platform as a precision-selling CRM for B2B growth that helps teams find opportunities and act on recommended next steps.

Frappe CRM plans

  • Self-hostedFree
  • Frappe Cloud Sites$5 a month
  • Sites$5 a month
  • Servers$40 a month
  • Frappe Cloud Servers$60 a month

SugarCRM plans

  • Standard—
  • Advanced—
  • Premier—
  • Market—
  • Advisor—
  • Partnership—

Pick Frappe CRM if…

Frappe CRM suits small or mid-sized sales teams and businesses moving beyond spreadsheets. Teams needing complex CRM functions or deep out-of-the-box integrations may find it lightweight.

Pick SugarCRM if…

You want what its maker publishes above — check its page for the details.

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