Flook
7.3#3 in customer onboarding softwareFrom $39 a monthFree planWebExtension
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| Fact | Flook | StepBeam |
|---|---|---|
| Analytics | Built-in analytics report completion rates, drop-off steps and click-through for each flow. | Analytics include funnel analysis, cohort tracking and feature-adoption metrics. |
| Audience | The Free plan is described as being for solo founders, while Pro is described as ideal for most product teams. | StepBeam identifies product managers, designers and customer-success teams as users who can create and iterate guides without engineering hand-offs. |
| Company size | LinkedIn describes Flook.co as privately held with 2–10 employees and four employees listed. | LinkedIn lists QLTY Consulting as having 2–10 employees. |
| Integrations | The terms page names Facebook's API for displaying Facebook and Instagram posts and also lists YouTube terms. | GetApp lists Zapier and Slack as StepBeam integrations. |
| Licence | Flook credits third-party runtime packages under MIT, ISC, BSD-3-Clause and Apache-2.0 licenses, but does not present the Flook service itself as open source. | The terms state that StepBeam software, documentation and underlying technology remain the exclusive property of QLTY Consulting AB, indicating proprietary licensing. |
| Limit: refunds | Paid subscriptions renew automatically and Flook says it gives no refunds or credits for partial, upgraded, downgraded or unused months. | Paid subscriptions are not prorated-refunded when cancelled during a billing period. |
| Support | The pricing page lists priority support on Growth and premium support on Lifetime, and the site provides a support email address. | GetApp lists email/help-desk, FAQs/forum and knowledge-base support, with documentation as a training option. |
Flook suits solo founders starting with its Free plan or product teams creating guided in-app onboarding. Teams that need flow analytics or segmentation can consider Growth.
StepBeam suits product managers, designers, and customer-success teams creating and iterating on in-app guides without engineering hand-offs. It is aimed at teams that need onboarding flows, targeted guidance, or adoption analytics.