
Fiix
8.2#2 in work order management softwareFrom $45 a monthFree planAndroidiOSWebAPI
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| Fact | Fiix | MaintainX |
|---|---|---|
| API | The public API uses HTTPS POST requests with JSON payloads, HMAC-SHA256 signatures, API keys, CRUD operations, RPC calls, and multipart file uploads. | MaintainX offers a REST API with endpoint reference documentation; Premium pricing includes Open REST API access. |
| Asset management | Asset tools track equipment performance, hierarchy, history, costs, and maintenance activity. | Asset features include hierarchies, QR and barcode scanning, downtime tracking, status monitoring, meters and root-cause analysis. |
| Documentation and support | The Help Center includes getting-started, assets, maintenance, mobile, parts, purchasing, reporting, analytics, administration, and release-note categories, plus community and learning resources. | The Help Center includes setup, authentication, rate-limit, polling and webhook articles, while the company advertises support-center access, training and webinars. |
| Founded | 2008 | 2018 |
| Integrations | Fiix connects with ERP, BI, productivity, OT, MES, SCADA, PLC, HMI, sensor, and other systems through its Integration Hub and partner connectors. | Official integrations include Samsara, MachineMetrics, Oracle NetSuite, Microsoft Dynamics 365, SAP, Power BI, Infor, Google Forms and Slack. |
| Praise: support | Reviewers frequently praise Fiix customer support and implementation help, although some reviews report slow responses. | Gartner reviewers describe deployment as easy, the interface as stable and support as helpful; reviewers also praise the mobile app's speed. |
| Preventive maintenance | Preventive-maintenance scheduling supports recurring tasks, nested PMs, triggers, and pass/fail inspections depending on plan. | MaintainX supports automated preventive and predictive maintenance, including scheduled and condition-based work. |
| Rating on Apple App Store | 2.8 out of 5 from 18 ratings. | 4.9 out of 5 from 5.8K ratings |
| Rating on Capterra | 4.5 out of 5 from 628 reviews. | 4.8 out of 5 from 1,080 reviews |
| Rating on G2 | 4.6 out of 5 from 476 reviews. | 4.8 out of 5 from 1,565 reviews |
| Rating on Gartner Peer Insights | 4.7 out of 5 from 59 ratings. | 4.8 out of 5 from 449 ratings |
| Rating on GetApp | 4.5 out of 5 from 629 reviews. | 4.8 out of 5 from 1,079 reviews |
Fiix suits maintenance teams that need to organize assets, schedules, work orders, and inventory, including technicians who need offline mobile access. It also offers API tools and reporting for organizations with integration or tracking needs.
MaintainX is suited to industrial and frontline teams coordinating maintenance work, preventive schedules, assets, and spare parts. It may also suit teams that need mobile access and defined procedures for work.