Feedbackly
7.2#4 in customer satisfaction softwareAndroidiOSWebAPI
VisitFeedbackly vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Feedbackly | Zonka Feedback |
|---|---|---|
| Headquarters | Helsinki, Finland | Gurugram, Haryana, India |
| Integrations | Feedbackly offers REST API and SOAP API connections, and says its Salesforce integration can trigger targeted surveys and return feedback data to accounts. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Product | Feedbackly is a customer experience platform for collecting, analyzing, and acting on customer feedback across customer touchpoints. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
Feedbackly plans
- Single€249 a month
- Pro€499 a month
- Custom—
- Single (annual billing)€199
- Single (monthly)€249 a month
- Pro (annual billing)€399
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Feedbackly if…
Feedbackly suits midsize and enterprise teams measuring customer feelings across the customer journey. It may also fit teams that need surveys across multiple channels and journey analytics.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.