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FAMCare vs Sumac

FAMCare

8.0#6 in case management softwareFrom $795 a month
AndroidiOSWebAPI
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Sumac

6.4#13 in nonprofit case management softwareFrom $179 a month
WebmacOSSelf-hostedWindows
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What both publish

FactFAMCareSumac
Free planNoNo
HeadquartersSt. Louis, Missouri, United StatesCanada and the United States
IntegrationsListed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM.The maker lists integrations with QuickBooks Online, Sage, FreshBooks, Mailchimp, Constant Contact, Google Calendar, Gmail, iATS, Stripe, PayPal, and Moneris (with PayPal and Moneris available in limited capacities).
Mobile accessMobile browsers on Android and iOS are supported, with mobile entry intended for demographics, case notes, assessments and signatures.The Sumac Case Portal lets caseworkers access and update client records, manage cases, schedule meetings, and document case notes from anywhere.
PurposeFAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting.Sumac is customizable case management software for nonprofits, designed to manage client intake, services, care, and reporting.
ReportingThe product includes more than 50 predefined reports, a reporting wizard, pivot-table data mining, KPI tools and Power BI reporting.Sumac supports outcome-based reporting on client and program metrics.
SecurityThe maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring.The product page says Sumac is hosted on AWS and offers role-based permissions; a separate maker page describes restricted fields and audit trails.

FAMCare plans

  • Basic$795 a month
  • FAMCare Foundation$9,540 a year
  • Tailored pricing overviewPriced on request

Sumac plans

  • Sumac nonprofit case management$179 a month

Pick FAMCare if…

FAMCare suits human services agencies, including child welfare, behavioral health, homeless services, and Indigenous community programs. It may fit teams that need casework tools alongside outcome-level reporting.

Pick Sumac if…

It suits human and social-service organizations such as child and family services, shelters, counseling providers, healthcare providers, and community programs. Teams needing case portals, intake forms, outcome reporting, and nonprofit extensions may find it relevant.

Charts they share