Exotel Contact Center
7.0#5 in communications platforms as a serviceWebAPILinuxmacOS
VisitExotel Contact Center vs Gupshup
What both publish
| Fact | Exotel Contact Center | Gupshup |
|---|---|---|
| Founded | 2011 | Gupshup identifies 2004 as its founding year and says it was born in India. |
| Headquarters | Bengaluru, India | Cupertino, California, United States |
| Integrations | Exotel supports integrations with CRMs, helpdesk software, messaging apps and custom applications through prebuilt or customized plugins. | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. |
Exotel Contact Center plans
- XPrimePriced on request
- XProPriced on request
- XTRMPriced on request
Gupshup plans
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
Pick Exotel Contact Center if…
Exotel Contact Center suits teams handling customer interactions across calls and digital channels. It may fit organizations that need configurable deployment, IVR, automation, and CRM or helpdesk integrations.
Pick Gupshup if…
Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.