Escalated vs Znuny
| Escalated | Znuny | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $374.92/mo |
| Open source | No | No |
| Platforms | api | api, Linux, self-hosted, Web |
| Free plan | Yes | Yes |
| SLA management | Yes | Yes |
| Ticket automation | Yes | Yes |
| Customer portal | Yes | Yes |
| API access | Yes | Yes |
| Shared inbox | — | Yes |
| Help center | — | Yes |
Both are listed in Best Help Desk Software. On Everything Xiaomi, Znuny scores higher on our published basis.