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Side by side

Escalated vs Front

Escalated logo

Escalated

6.3#75 in help desk softwareFree plan
Free planWebAPISelf-hosted
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Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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What both publish

FactEscalatedFront
API accessYesYes
Customer portalYesYes
Free planYesNo

Escalated plans

  • EscalatedFree

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Pick Escalated if…

You want what its maker publishes above — check its page for the details.

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Charts they share