EQ Complaints Professional vs Thentia Cloud Complaints & Investigations
EQ Complaints Professional
6.8 #11 in Complaint Management Software
About EQ Complaints ProfessionalThentia Cloud Complaints & Investigations
5.9 #18 in Complaint Management Software
About Thentia Cloud Complaints & Investigations| EQ Complaints Professional | Thentia Cloud Complaints & Investigations | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web |
| Workflow automation | Yes | Yes |
| Investigation tools | Yes | Yes |
| SLA tracking | Yes | — |
| Reporting depth | advanced | custom |
| Intake channels | — | web |
Both are listed in Best Complaint Management Software. On Everything Xiaomi, EQ Complaints Professional scores higher on our published basis.