Enghouse CCaaS vs XPhone Connect

Enghouse CCaaS

6.3 #86 in Call Center Software

About Enghouse CCaaS

XPhone Connect

6.2 #10 in Computer Telephony Integration Software

About XPhone Connect
Enghouse CCaaSXPhone Connect
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
Platformsapi, WebWindows, macOS, iOS, Android
Screen popYesYes
Click-to-dialYesYes
Supported phone systemsAvaya, Cisco, Alcatel, Microsoft, SiemensCisco, Avaya, Mitel, Unify, Deutsche Telekom, Alcatel-Lucent
In-call controls—Yes
Deployment—hybrid
CRM integrations—Act!, CAS genesisWorld, CATCH, cobra ADRESS PLUS, CustomerOne, Freshsales, HubSpot, Immoware24, Microsoft Dynamics 365, monday, Nimble, Pipedrive, Sage, Salesforce Lightning, SmartWe, STEPS, SugarCRM, Zoho

Both are listed in Best Computer Telephony Integration Software. On Everything Xiaomi, Enghouse CCaaS scores higher on our published basis.