Enghouse CCaaS vs RingCentral RingCX
| Enghouse CCaaS | RingCentral RingCX | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | $65/mo |
| Open source | No | No |
| Platforms | api, Web | api, macOS, Web, Windows |
| Outbound dialer | Yes | Yes |
| Free plan | — | No |
| Paid from | — | $65/user/mo |
| Inbound calling | — | Yes |
| IVR builder | — | Yes |
| Digital channel scope | — | omnichannel |
| Workforce management | — | Yes |
| Recording retention | — | 30 days |
Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software, Best Contact Center Workforce Management Software. On Everything Xiaomi, RingCentral RingCX scores higher on our published basis.