Eloquant
6.1#16 in customer experience management softwareFrom €55 a monthWebAPI
VisitEloquant vs Pisano
What both publish
| Fact | Eloquant | Pisano |
|---|---|---|
| Integrations | Standard connectors include Salesforce, Microsoft Dynamics, Zendesk, HubSpot, ServiceNow and Trustpilot, and Eloquant also offers APIs and custom connectors. | Integration methods include APIs, post-hooks, SMS, email, push notifications, web popups, links or QR codes, LDAP and SAML. |
| Product | Eloquant provides an AI-based cloud Customer Experience platform with Contact Centre (CCaaS) and Voice of the Customer offerings. | Pisano is an experience management platform for Voice of Customer and Voice of Employee programs. |
| Security | Eloquant states its integrated management system is certified to ISO 27001 and ISO 27701 and describes business continuity, disaster recovery and vulnerability patching measures. | Pisano's Trust Center lists SOC 2, ISO 27001:2022, GDPR, US Data Privacy, HIPAA, WCAG 2.0 and 2.1, and KVKK among its compliance areas. |
| Support | The Basic plans list 24/7 support, an SLA commitment, a support portal and documentation resources. | Pisano says training, customer care and technical support have no extra charge and include a dedicated account manager. |
Eloquant plans
- Contact Centre Basic (Annual)€55 a month
- Contact Centre Basic (Monthly)€60 a month
- Voice of the Customer Basic (Annual)€600 a month
- Voice of the Customer Basic (Monthly)€640 a month
- Voice of the Customer Advanced (Annual)Priced on request
- Contact Centre Advanced (Monthly)Priced on request
Pisano plans
- Basic$0.01 a month
- Modular packagesPriced on request
- Pisano platform modular packagesPriced on request
Pick Eloquant if…
Eloquant is aimed at companies managing customer contact across channels or collecting and analysing customer feedback. Its listed customer sectors include banking, insurance, transport, retail, energy, and public services.
Pick Pisano if…
Pisano is aimed at modern enterprises running customer or employee feedback programs. Its listed industry solutions span banking, retail, insurance, travel and hospitality, automotive, e-commerce, healthcare, utilities, and education.