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Effigate vs Vivantio

Effigate

6.7#9 in sla managementFrom $79 a month
WebAPILinuxmacOS
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Vivantio

7.6#5 in hr knowledge base softwareFree plan
Free planWebAPISelf-hosted
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What both publish

FactEffigateVivantio
Founded20242003
IntegrationsThe pricing page lists GitHub, GitLab, Gitea, Slack, Microsoft Teams, email, S3, Google Drive, and Dropbox integrations.Vivantio advertises more than 600 built-in integrations and can connect to tools that expose APIs or webhooks through FLEXBridge.

Effigate plans

  • Free trialFree
  • Professional$79 a month
  • EnterprisePriced on request

Vivantio plans

  • Vivantio$49 a month
  • End usersFree
  • Vivantio Platform$4,999 a month

Pick Effigate if…

Effigate is aimed at IT services firms, digital agencies, managed service providers, and enterprise delivery teams. It may suit teams that need project tracking, client support SLAs, and contract billing together.

Pick Vivantio if…

It suits service teams across IT and non-IT departments that need ticket workflows, a self-service portal, or asset tracking. Organizations with regulatory deployment needs can consider its stated on-premise option.

Charts they share