Effigate
6.7#9 in sla managementFrom $79 a monthWebAPILinuxmacOS
VisitEffigate vs TOPdesk
What both publish
| Fact | Effigate | TOPdesk |
|---|---|---|
| Founded | 2024 | 1993 |
| Integrations | The pricing page lists GitHub, GitLab, Gitea, Slack, Microsoft Teams, email, S3, Google Drive, and Dropbox integrations. | TOPdesk advertises more than 100 prebuilt integrations plus custom connections through its open API. |
Effigate plans
- Free trialFree
- Professional$79 a month
- EnterprisePriced on request
TOPdesk plans
- Essential£51 a month
- Engaged£72 a month
- Excellent£101 a month
Pick Effigate if…
Effigate is aimed at IT services firms, digital agencies, managed service providers, and enterprise delivery teams. It may suit teams that need project tracking, client support SLAs, and contract billing together.
Pick TOPdesk if…
TOPdesk suits IT, Facility Management, and HR teams that need to manage service requests, tickets, and assets. It may also fit organizations seeking cloud or on-premises deployment and a self-service portal for end users.