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Effigate vs InvGate Service Desk

Effigate

6.7#9 in sla managementFrom $79 a month
WebAPILinuxmacOS
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What both publish

FactEffigateInvGate Service Desk
Founded20242009
IntegrationsThe pricing page lists GitHub, GitLab, Gitea, Slack, Microsoft Teams, email, S3, Google Drive, and Dropbox integrations.Native connections include Microsoft Teams, Intune, Azure AD or Entra ID, Active Directory, Office 365 and FileWave, while the integration catalog also lists Jira, Okta, SAP, Workday, Google Calendar, Lansweeper and Azure DevOps.

Effigate plans

  • Free trialFree
  • Professional$79 a month
  • EnterprisePriced on request

InvGate Service Desk plans

  • Pro$500 a year
  • Starter$1,499 a year
  • Enterprise$12,000 a year

Pick Effigate if…

Effigate is aimed at IT services firms, digital agencies, managed service providers, and enterprise delivery teams. It may suit teams that need project tracking, client support SLAs, and contract billing together.

Pick InvGate Service Desk if…

You want what its maker publishes above — check its page for the details.

Charts they share