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efficy CRM vs Zoho CRM

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Zoho CRM

9.1#4 in crm softwareFrom $14 a month
Free planAndroidiOSWebAPI
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What both publish

Factefficy CRMZoho CRM
AIEfficy describes AI agents and workflows that operate inside the CRM using business and customer data.Zoho CRM's AI features provide recommendations, automate follow-ups, flag anomalies, predict outcomes, and decipher emails.
AI featuresYesYes
Founded20051996
HeadquartersBrussels, BelgiumChennai, India
IntegrationsEfficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools.Zoho CRM offers more than 1,100 ready-to-use app integrations.
Marketing automationYesYes
Mobile appYesYes
SecurityEfficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests.Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions.
SupportEfficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe.Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5.

efficy CRM plans

  • Sales€69 a month
  • Customer Service€69 a month
  • All-in-one€89 a month
  • Custom & Intelligent€119 a month

Zoho CRM plans

  • FreeFree
  • Standard$23 a month
  • Professional$40 a month
  • Enterprise$52 a month
  • FreeFree
  • Standard$14 a month

Pick efficy CRM if…

You want what its maker publishes above — check its page for the details.

Pick Zoho CRM if…

Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.

Charts they share