efficy CRM
7.6#68 in crm softwareFrom €69 a monthAndroidiOSWebAPI
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| Fact | efficy CRM | Zoho CRM |
|---|---|---|
| AI | Efficy describes AI agents and workflows that operate inside the CRM using business and customer data. | Zoho CRM's AI features provide recommendations, automate follow-ups, flag anomalies, predict outcomes, and decipher emails. |
| AI features | Yes | Yes |
| Founded | 2005 | 1996 |
| Headquarters | Brussels, Belgium | Chennai, India |
| Integrations | Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Mobile app | Yes | Yes |
| Security | Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
You want what its maker publishes above — check its page for the details.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.