eesel AI for SMS
7.3#4 in sms chatbot softwareFrom $299 a monthFree planWebAPIExtension
Visiteesel AI for SMS vs Sarufi
What both publish
| Fact | eesel AI for SMS | Sarufi |
|---|---|---|
| Channels | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. | One agent can be deployed across WhatsApp, SMS, USSD and an embeddable web widget. |
| Company legal name | Crunchbase identifies the legal entity as eesel, Inc. | The privacy policy identifies the operator as Neurotech Company Limited, doing business as Neurotech Africa. |
| Headquarters | Middletown, Delaware, United States | Dar es Salaam, Tanzania |
| Human handoff | Teams can configure escalation by topic, confidence level, or customer request, with handoff through email or a connected helpdesk. | Live agents can take over conversations while retaining the conversation history and context. |
| Languages | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. | The product page says Sarufi natively supports more than 10 African languages. |
| Public API | Eesel publishes an OpenAPI 3.1 website API for public utility and preview endpoints, separate from private dashboard APIs. | The developer documentation covers REST endpoints for workspaces, chatbots, flows, conversations, chat, integrations, knowledge bases, analytics and MCP servers. |
eesel AI for SMS plans
- FreeFree
- SMS usage pricing$0.40, paid once
- Teammate$299 a month
- EnterprisePriced on request
Sarufi plans
- DeveloperFree
Pick eesel AI for SMS if…
It suits teams that want automated replies to customer SMS messages based on existing support or business content. Teams that need language detection, configurable escalation, or knowledge-gap insights may also find it relevant.
Pick Sarufi if…
Sarufi suits teams building conversational agents for channels such as WhatsApp, SMS, and USSD. It is aimed at businesses and teams working with African languages and mobile-focused customer interactions.