eesel AI for SMS
7.3#4 in sms chatbot softwareFrom $299 a monthFree planWebAPIExtension
Visit| Fact | eesel AI for SMS | Newo |
|---|---|---|
| Data protection | The security page states that customer data is not used to train models, supports EU residency on Enterprise, and is encrypted in transit and at rest. | Newo says conversation data is encrypted with 256-bit keys and platform access is role-based, with authentication handled by Auth0. |
| Headquarters | Middletown, Delaware, United States | 2261 Market Street #5263, San Francisco, CA 94114, USA |
| Languages | The SMS agent supports more than 80 languages and can detect a customer's language and reply in it. | Newo says it supports 15+ languages and can switch languages mid-conversation. |
It suits teams that want automated replies to customer SMS messages based on existing support or business content. Teams that need language detection, configurable escalation, or knowledge-gap insights may also find it relevant.
Newo is aimed at small and medium businesses such as restaurants, dental practices, cleaning companies, home services, and fitness studios. It may suit businesses seeking phone and text conversations tied to scheduling and existing systems.