eesel AI for SMS
7.3#4 in sms chatbot softwareFrom $299 a monthFree planWebAPIExtension
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| Fact | eesel AI for SMS | Evoriqa SMS AI Chatbot |
|---|---|---|
| Channels | Eesel lists SMS, WhatsApp, Instagram, Facebook Messenger, live chat, email, helpdesks, Slack, Teams and browser extensions as deployment channels. | Supported customer channels listed by Evoriqa are website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email and phone. |
| Data use | The maker says customer data is not used to train AI models and that connections are encrypted. | Evoriqa says it does not train foundation models on customer content and that customers can export or delete data anytime. |
| Headquarters | Middletown, Delaware, United States | Crunchbase lists Evoriqa in Delaware, Ohio, United States. |
| Licence | The terms prohibit reverse engineering, copying, modifying or creating derivative works of the product, consistent with a proprietary SaaS licence. | The terms grant a limited, non-exclusive, non-transferable and revocable right to use the service during an active subscription, indicating proprietary hosted software rather than an open-source licence. |
| Other channels | The maker lists WhatsApp, Instagram, Facebook Messenger, live chat, and email as other channels that can use the same knowledge base. | Evoriqa lists website widget, WhatsApp, Messenger, Instagram, Slack, SMS, email, and phone as channels connected to one agent and inbox. |
It suits teams that want automated replies to customer SMS messages based on existing support or business content. Teams that need language detection, configurable escalation, or knowledge-gap insights may also find it relevant.
It suits businesses that want an SMS support agent connected to calendars, team handoffs, and other customer-service channels. Teams that need to approve AI-written replies can use shadow mode.