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edesy Cloud Contact Center vs VICIdial

VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

Factedesy Cloud Contact CenterVICIdial
Digital channel scopeomnichannelvoice_plus_digital
Free planNoYes
Inbound callingYesYes
IntegrationsListed integrations include Salesforce, Zoho CRM, Freshdesk, Zendesk, HubSpot, LeadSquared, Pipedrive, and Intercom.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
IVR builderYesYes
Outbound dialerYesYes

edesy Cloud Contact Center plans

  • Starter₹1,499 a month
  • Professional₹2,499 a month
  • EnterprisePriced on request

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick edesy Cloud Contact Center if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

Charts they share